Being written by the seller; not visible to the customer.
Pending, Cancelled, Expired
Pending Acceptance
Sent; waiting for the customer.
Accepted, Cancelled, Expired
Accepted / Awaiting Payment
Customer accepted; order created but not yet paid. An on-hold order shows “Payment On Hold”.
Purchased, Cancelled, (back to Pending)
Purchased
The linked order was actually paid (processing/completed).
Terminal, never demoted
Cancelled
Withdrawn by the seller or declined by the customer, or the unpaid order was cancelled/refunded.
Terminal
Expired
The expiration date passed without acceptance (checked hourly).
Terminal
How order events drive the offer
Order event
Effect on the offer
Order created (accept)
Offer → Accepted (Awaiting Payment)
Order pending / on-hold
Stays Accepted; on-hold shows “Payment On Hold” on the card
Order processing / completed
Offer → Purchased; a View Order button appears on the card
Payment failed
No change; the customer can retry payment via the order-pay link
Order cancelled
Offer → Cancelled (only if not yet Purchased)
Order refunded
Cancels the offer only if payment never completed. A Purchased offer is never demoted. Refunds are order-side bookkeeping and don’t rewrite offer history.
Request statuses
Status
Meaning
Pending
Submitted; the seller hasn’t opened it yet.
Viewed
The seller opened it.
Offer Sent
The seller replied with an offer.
Rejected
The seller declined the request.
Expired
No action within the configured window (default 14 days).
Closed
The resulting offer was purchased.
All transitions run through a strict state machine. Illegal jumps are impossible, and action buttons for illegal transitions are simply never rendered.
