Overview
The three ways marketplaces go wrong
A marketplace is not a bigger store. These are the failures we get called in to fix.
Vendors sign up and never list anything
The onboarding is a wall of WordPress. If a seller cannot get their first product live in ten minutes, they never come back.
Payouts are done by hand in a spreadsheet
It works for five vendors and breaks at fifty. Commission errors turn into refund arguments, and the founder becomes an accounts department.
Nobody trusts the sellers, so nobody buys
No verification, no reviews, no dispute process, so buyers stay on the marketplace they already know.
What you get
Everything below is marketplace-specific. None of it comes free with a theme.
Vendor onboarding people finish
A registration and store-setup flow designed so a seller lists their first product the same day, with the WordPress admin kept out of sight.
Vendor dashboards that do the job
Products, orders, shipping, coupons, earnings and withdrawals. The seller runs their own shop without emailing you.
Commission and payout rules that hold
Global, per-vendor, per-category or per-product commissions, with split payments via Stripe Connect or PayPal Payouts and automated withdrawals.
Trust: verification, reviews, disputes
Vendor verification, seller and product reviews, a refund and dispute path, and the admin tools to run it.
An admin side you can operate
Approve vendors, moderate listings, resolve disputes, see marketplace-wide revenue, and export what your accountant needs.
Scale considerations from day one
Search and filtering that survives 50,000 products, sensible database indexes, and caching that does not break vendor dashboards.
Every build also includes
45 minutes. No obligation. You talk to the developer.
What is in, and what is not
The second list is the useful one. Nobody puts it on a services page, and it is the fastest way to know whether we are a fit.
How a marketplace gets built
Marketplaces are scoped around flows, not pages. We build and test each flow with real accounts.
- Call and flow mapping45-60 minWe map the three flows that matter: how a vendor joins, how money splits, and what happens when an order goes wrong. Written scope and fixed price within 24 hours.
- Platform and vendor flow2-4 weeksWebsite gets built according to your design or we design and build for you, Dokan configured, registration and onboarding built, vendor dashboard tailored. You get a staging link and a test vendor login.
- Payments, commissions, trust1-2 weeksSplit payouts connected, commission rules applied, verification, reviews and disputes wired up, then tested with real transactions.
- Load, launch and handover3-5 daysSearch and filtering checked against a realistic catalogue, then launch, plus an admin walkthrough covering approvals, disputes and payouts.
The marketplace stack
Dokan is the default. WCFM when your commission or membership model needs it.
Marketplaces almost always need one rule that no plugin implements. Writing that plugin is included in the build. It is the part of this work we are known for.
Take a look at some of our finest work
Our projects give you a peek into what we’re good at, how we work successfully, and our technical expertise.
Squarespace to WordPress: A Migration Built to Protect Years of SEO – NoKillMag
Squarespace to WordPress with 400+ posts moved and years of SEO protected. The migration nobody notices, which is the point.
Wakuda – A Multi-vendor Marketplace for Independent African and Caribbean Brands
A shared marketplace for independent African and Caribbean brands: hundreds of vendors, one checkout, automated payouts.
CandyGym — Dokan Multi-Vendor Marketplace Case Study
How we built CandyGym's Dokan multi-vendor marketplace for the UK & EU — with custom regional eligibility and currency-correct vendor payouts.
Client Testimonials
Elevate your brand to new heights with MS Web Arts cutting-edge solutions.
My experience with Imrul is amazing. I have been working with him for an extended period of time. He has worked on numerous websites and projects and always seems to deliver. He communicates well, is knowledgeable about different plugins, and always gets the job done.
Great experience. We were looking for a simple solution to our problem and found mswebarts. Im definetely not the easiest client when it comes to questions & custom solutions, but can’t remember he didn’t answer one of those.
Thumbs up, can recommend 🙂
Could not be more satisfied. Excellent experience!
Fantastic communication and very talented developer. A pleasure to work with and my go-to for any of my web development needs in the future.
Marketplace pricing
Published starting points. Marketplaces vary more than stores, so the call matters more here.
Questions about this service
General questions about working with us are answered on the Services page.
Related Posts
Read some of our blog posts related to this service. You may also read all the other type of blog posts from our blog page.
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