Frequently Asked Questions
Please check the frequently asked questions and answers before contacting our support team. We may have covered your issue here.
You can download your files from the Downloads tab on the My Account page.
Please check if the payment really went through. Sometimes, payment may not go through because of payment gateway errors. If the payment went through and the order status is not Complete, then please create a support ticket.
You can find your license code in your Order details page. You can find all of your purchases in the Orders tab on the My Account page.
We have some very well-written documentation for all of our plugins and themes. You can find the documentation here.
Still Need Help?
Get in touch with our support agents in the best way it suits you.